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MAIL FORMS INSTRUCTIONS

Some forms have been designated as "emailable." These forms can either be filled out electronically while online and emailed back to CherryCare At-Home or the PDF can be downloaded and saved for later use. A downloaded form can be filled out electronically on your computer and emailed back to CherryCare At-Home, or you may manually fill in the form, sign it, and mail it back using postal mail.

In order to use the email feature, you must have an email program installed on your computer or have access to an email service such as Google Mail, Yahoo Mail or Microsoft Live Mail, also known as Hotmail. In order to process the PDF forms you must also have Adobe Acrobat Reader installed on your computer.

If you choose to use the email feature, you will have to include your "digital signature7quot; in order for the document to be legal. Your digital signature is an electronic facsimile of your actual signed signature and will be created for you as a part of this process.

To fill out the form electronically on your computer, follow this procedure:

  1. Enter the information in the form. Position your cursor at the beginning of each field and enter the requested information.
     
  2. After you have completed the form, click on the red arrow Red Arrow adjacent to the signature line. This will allow you to sign your form with your digital signature.
     
    1. If you have previously created a digital signature, you will be automatically presented with your signature on file. If you wish to use this signature, proceed to step b.
       
      If you don't want to use this signature or if you don't have one previously created you will be asked to create a new signature. It is recommended that a PKCS#12 digital identification be used. Enter your name and email address and verify that your Country/Region is correct; the other information will be entered in for you. On the next screen, enter in a password for your digital signature. Retain this password since you will need to use it to access your digital signature each time you wish to use it. The default file name should be used since it will allow other PDF forms easy access to your digital signature file. Complete and save your signature certificate.
       
    2. You will be presented with a "Sign Document" window with your digital signature. Verify that this is the signature you wish to use and enter the password you previously assigned to this signature. You must authenticate the signature with your password in order for it to be used.
       
  3. Click on the "Print Form" button if you wish to print a copy of the agreement. Click on the "Email form to CherryCare At-Home" button to email the completed and digitally signed form to CherryCare At-Home.
     
  4. You will be asked about the type of email service you use. Select Desktop Email Application if you use an email program such as Outlook and a message will be automatically created with your electronically-signed form attached. Send this message to transmit your form to CherryCare At-Home. If you use an external web-based mail service such as Google Mail (Gmail), select Internet Mail and follow the instructions that are provided.